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Shipping

How will my order be shipped?

All items are shipped USPS. If you have prefer a different shipping method, please contact sales@keekacollection.com before completing your purchase. Tracking numbers are included for all orders within the United States.

 

How long until I receive my order?

Orders ship within 1-2 business days from Dallas, TX. Delivery times vary according to your location. Please see the USPS website for details once you have received your tracking number.

 

What if my package is lost?

We cannot be held responsible for lost packages. However, we will do everything we can to assist you - please email us at sales@keekacollection.com if your tracking number shows delivery but it has not yet been received. 

 

Is my order insured?

All USPS Priority packages include $50 insurance coverage. If you would like to purchase additional insurance, please email us at sales@keekacollection.com

 

How will my order be packaged?

In an effort to minimize our environmental footprint, we aim to use recycled boxes when possible. We only re-use packaging materials that are in good condition, as to not compromise your product when shipping. If you prefer that we not used recycled boxes of your order, please make a note on your order or email us at sales@keekacollection.com